IGNOU Student Support Contact Number, Email & Maidan Garhi Address
If you are an IGNOU student and facing issues related to admission, assignments, results, grade card, exam forms, or study material, you may need to contact the IGNOU student support team.
Every year, thousands of students search for the IGNOU student support contact number to get help with academic and administrative queries.
Since the Indira Gandhi National Open University (IGNOU) serves millions of students across India and several international locations, the university has developed a multi-layered support system to guide students at every stage of their academic journey.
In this guide, you will find the IGNOU student support contact number, official email address, headquarters address at Maidan Garhi, and details about how IGNOU provides student support services.
IGNOU Student Support Contact Number
Students can contact IGNOU through the official helpline numbers provided by the university.
IGNOU Student Support Helpline Numbers
📞 011-29572513
📞 011-29572514
These numbers are part of the IGNOU student support services and can be used for queries related to:
Admission issues
Exam form submission
Assignment queries
Result or grade card problems
General academic assistance
Because IGNOU has a very large student base, these helpline numbers may sometimes remain busy. In such situations, students can also contact the university through email or online support systems.
IGNOU Student Support Email
Students can send their queries to the official IGNOU student support email.
Email ID:
[email protected]
When sending an email to the IGNOU Student Service Centre, it is recommended to include the following details.
Enrollment number
Programme code
Regional centre name
Clear description of the issue
Providing complete information helps the support team resolve the issue faster.
IGNOU Headquarters Address (Maidan Garhi)
The central administrative office of IGNOU is located at Maidan Garhi in New Delhi.
Address
Indira Gandhi National Open University
Maidan Garhi
New Delhi – 110068
India
This office manages many academic and administrative operations of the university.
However, most student-related queries are handled through regional centres, study centres, and online portals, so visiting the headquarters is usually not required.
How Does IGNOU Provide Support to Students?
To manage such a large student base, IGNOU has implemented several layers of student support services.
Student Service Centre (SSC)
The Student Service Centre (SSC) is the main hub for general student queries and is located at the IGNOU headquarters in New Delhi.
Students can contact SSC for issues related to admission, examinations, and academic services.
iGRAM Portal (IGNOU Grievance Portal)
If students have complaints or unresolved academic issues, they can file a grievance through the IGNOU iGRAM portal.
This portal allows students to submit complaints related to:
Assignment marks not updated
Result issues
Admission problems
Study material dispatch delays
Regional centre complaints
Regional Centres & Study Centres
The university also provides local-level support through IGNOU regional centres and learner support centres.
These centres help students with:
Assignment submission
Practical examinations
Academic guidance
Document verification
Student grievance support
For example, if you need guidance on preparing or submitting assignments correctly, you can check this detailed guide on IGNOU Assignment Help – How to Submit Correctly.
Samarth Portal
The IGNOU Samarth portal is the main online platform where students can access several services.
👉 https://ignouadmission.samarth.edu.in
Through this portal, students can:
Apply for admission
Complete re-registration
Download IGNOU ID card
Track grade card updates
Update personal information
Students who have recently taken admission can also follow this guide to download their IGNOU ID Card from the Samarth Portal.
Regional Centres & Study Centres
IGNOU has built a wide network of support centres across India and abroad.
As of 2025, the support system includes:
Regional Centres (RCs): 67
Learner Support Centres (LSCs): 2667+
Countries served: India and several international locations
Regional centres play an important role in managing student services such as:
Admission assistance
Assignment submission
Practical exam coordination
Study centre management
Student grievances
If you are facing an issue related to your programme, your regional centre is usually the best place to contact first.
You can find the contact details of your regional centre here:
👉 https://www.ignou.ac.in/pages/22
When Should Students Contact IGNOU Student Support?
Students may need to contact IGNOU support services for the following situations.
Admission related queries
Programme change or correction requests
Assignment submission problems
Exam form issues
Result or grade card problems
Study material dispatch issues
Re-registration queries
Many of these issues can also be tracked online. For example, students who are waiting for marks to be updated can check their progress through the IGNOU Grade Card – Marks, Status & Updates page.
IGNOU Online Student Support Portals
IGNOU provides several online platforms where students can track academic information and services.
Important online services include:
IGNOU Admission Portal
IGNOU Student Login (Samarth Portal)
IGNOU Grade Card Status
IGNOU Assignment Status
Using these portals can help resolve many common queries without contacting the university directly.
About Indira Gandhi National Open University (IGNOU)
The Indira Gandhi National Open University (IGNOU) is one of the largest open universities in the world.
It was established in 1985 by an Act of Parliament and began academic operations in 1987.
The university was created with the objective of providing accessible and affordable higher education through distance learning.
Today IGNOU offers a wide range of programmes including certificate courses, diploma programmes, bachelor’s degrees, master’s degrees, and professional programmes.
Through its extensive network of study centres and online platforms, IGNOU continues to make higher education accessible to millions of learners.
Frequently Asked Questions
Ans. IGNOU student support contact numbers include
011-29572513, 011-29572514
Ans. The official IGNOU student support email is [email protected].
Ans. IGNOU headquarters is located at Maidan Garhi, New Delhi – 110068.
Ans. Most student issues are handled through regional centres or online portals, so visiting the headquarters is usually not necessary.
Ans. Students can contact IGNOU through helpline numbers, email, the iGRAM grievance portal, or their regional centre.
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They do not provide any help to the students. They never pick up the calls and do not reply to mails. Then why they have give false hope to students for any kind of help.
Hello sir… Recently July 2017 I gave m. A first year exam and now I have take 2nd year admission.. But sir re registration date is over. So plz sir tell me what shall I do
Wait for re-registration to open for January 2018 session.
Hello sir. Kya mein m. A second year July session take admission in8September 2017
hello sir, Sir when will i get july 2018 session bsc chemistry assignments at ignoun website
The IGNOU university has already uploaded Ignou bsc chemistry assignments on the official website. You can download it…
SIR I AM STUDENT OF BSCG BUT STUDY METERIAL NOT RECEVED MY ADDRESS